Cashless Payments
UniRide cashless payment option simplifies the payment process, reducing the need for riders to worry about counting out cash or exchanging bills with a driver.
The UniRide app makes it easier for customers with disabilities to get from A to B at the touch of a button. They no longer have to arrange rides through a dispatcher or resort to other, less convenient, means of finding a ride.
UniRide uses upfront pricing to let customers know the cost of their trip before they request a ride. This gives them peace of mind.
Customers can easily share their ride details, including the specific route and estimated time of arrival, with loved ones for extra peace of mind. Friends or family members will receive a link where they can see the driver’s name, photo, and vehicle information, and track where the customer is on the map in real time until they arrive at their destination—all without downloading the UniRide app.
Customers with disabilities, or individuals who frequently accompany riders with disabilities on trips, can request a waiver of wait time fees for their accounts by submitting a certification.
Customers with mobility disabilities
We’re using ways to make transportation more accessible and reliable for riders with mobility disabilities, including through wheelchair-accessible vehicles.
Customers with animals
In-app notifications for new and existing riders
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An updated Service Animal Policy
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Process for reporting a service animal denial
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